The award recognizes doctors who treat patients - not just conditions - with care and grace. In a recent Vitals Index survey, one of three respondents said that a doctor who “listens and spends time” with them was the most important quality indicator.
Research shows that the better the patient experience, the better the clinical outcome. That’s because patients who trust their doctor are more likely to adhere to a physician’s advice and take prescribed medications according to schedule.
“The doctor-patient relationship is not much different from any other relationship we value,” said Mitch Rothschild, Executive Chairman and Founder of Vitals. “It’s based on mutual respect and fairness, as well as the ability to communicate with one another effectively. Patients who leave doctor ratings and reviews make it easier for everyone to identify these doctors who practice medicine with humanity.”
Compassionate Doctor award winners are chosen based on the number of reviews a doctor receives from patients for the calendar year and minimum rating values. The algorithm also takes into account other quality metrics that the provider must meet. With nearly eight million ratings and reviews, Vitals has the largest collection of crowdsourced data on doctors than any other online site.